Frequently Asked Questions
Everything you need to know about shopping at the Official Maccabi Tel Aviv Store
Do you offer international shipping for fans abroad?
Yes, we ship our official merchandise worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Can I customize my jersey with a player's name and number?
Absolutely. You can choose to add your favorite player's name and number or pick a custom name and number for a personalized touch on all official home, away, and third jerseys.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery.
What is your return policy for official merchandise?
Items can be returned within 14 days of receipt, provided they are in original condition with tags attached. Please note that customized jerseys cannot be returned or exchanged unless there is a manufacturing defect.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal for a secure and convenient checkout experience.
How do I know which size to order?
We provide a detailed size guide on every product page to help you find the perfect fit. Our athletic gear is designed for performance, so we recommend checking the measurements carefully before purchasing.